Shipping Policy

Thank you for shopping with Ezora Hair. We are committed to providing you with a smooth and enjoyable shopping experience.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. Please note that processing times may be slightly extended during holidays, sales, or high order volume periods.

Shipping Time

Shipping times may vary depending on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive a tracking number via email.

Order Tracking

Customers will receive tracking information once their order has been processed and shipped. Please allow some time for tracking updates to appear after shipment.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order. Ezora Hair is not responsible for orders shipped to incorrect addresses provided by the customer.

Delays

While we aim to deliver orders on time, shipping delays caused by carriers, weather conditions, or unforeseen circumstances may occasionally occur and are outside of our control.

Lost or Stolen Packages

Ezora Hair is not responsible for lost or stolen packages marked as delivered by the shipping carrier. If you experience any delivery issues, please contact the shipping carrier directly.

Contact Us

If you have any questions regarding your order or shipping, please contact us and we will be happy to assist you.

Ezora Hair. Effortlessly Stunning.